Terms & Conditions

Terms and Conditions for NorthshoreFaucets.com

 

Welcome to NorthshoreFaucets.com ("the Website"), operated by Northshore Faucets, Inc. By accessing or using our Website, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, please do not use the Website.

1. Use of the Website

By using NorthshoreFaucets.com, you represent that you are at least 18 years old and have the legal capacity to enter into this agreement. You agree to use the Website only for lawful purposes and in a manner consistent with all applicable laws and regulations.

  • Account Creation: To make a purchase, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to your account.

  • Prohibited Activities: You may not use the Website to engage in any unlawful activity, infringe on intellectual property rights, distribute harmful code, or interfere with the Website’s functionality.

2. Products and Pricing

All products listed on NorthshoreFaucets.com are subject to availability. We reserve the right to modify product descriptions, prices, and availability at any time without prior notice.

  • Pricing: Prices are listed in USD and exclude applicable taxes and shipping costs unless otherwise stated. We strive to ensure pricing accuracy but reserve the right to correct any errors.

  • Product Information: We make every effort to provide accurate product descriptions and specifications. However, we do not warrant that product descriptions are error-free.

3. Orders and Payment

By placing an order, you agree to pay the total amount due, including product price, taxes, and shipping fees. We accept payments through credit/debit cards, PayPal.

  • Order Confirmation: Once your order is placed, you will receive a confirmation email. This does not guarantee product availability. We reserve the right to cancel orders due to stock unavailability or other issues.

  • Cancellations and Refunds: Orders may be canceled before shipment, subject to our cancellation policy. Refunds will be processed according to our Return and Refund Policy (see Section 5).

4. Shipping and Delivery

We ship to  the United States, Europe, Canada, Mexico. Shipping times and costs vary based on location and selected shipping method.

  • Delivery Times: Estimated delivery times are provided at checkout but are not guaranteed. We are not responsible for delays caused by third-party carriers or unforeseen circumstances.

  • Risk of Loss: Risk of loss transfers to you upon delivery of the product to the carrier.

5. Returns and Refunds

We want you to be satisfied with your purchase. If you are not, you may return eligible products within  30 days of delivery, subject to our Return and Refund Policy.

  • Eligibility: Products must be unused, in original packaging, and in the same condition as received.

  • Return Process: Contact our customer service team at sales@northshorefaucets.com or +1 (847) 470 0306  extension number 4 to initiate a return. You are responsible for return shipping costs unless the product is defective or incorrect. You are responsible for return shipping costs unless the product is defective.

  • Refunds: Refunds will be issued to the original payment method within 10 business days after we receive and inspect the returned product.

6. Warranty

Products purchased from NorthshoreFaucets.com may come with a limited warranty as specified in the product documentation. Warranties cover defects in materials and workmanship under normal use.

  • Exclusions: Warranties do not cover damage caused by misuse, improper installation, or unauthorized repairs.

  • Claims: To make a warranty claim, contact us at [insert contact email/phone] with proof of purchase and details of the issue.

7. Intellectual Property

All content on NorthshoreFaucets.com, including text, images, logos, and designs, is owned by or licensed to Northshore Faucets, Inc. and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Northshore Faucets, Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or purchase of products, including but not limited to loss of profits or data.

  • Website Use: We do not guarantee that the Website will be error-free, secure, or uninterrupted. You use the Website at your own risk.

  • Product Liability: Our liability for defective products is limited to repair, replacement, or refund as outlined in our warranty and return policies.

9. Indemnification

You agree to indemnify and hold harmless Northshore Faucets, Inc., its affiliates, and employees from any claims, damages, or expenses arising from your misuse of the Website or violation of these Terms.

10. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review it at Privacy Policy

11. Governing Law

These Terms are governed by and construed in accordance with the laws of of the State of Illinois, United States of America, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Cook County in the State of Illinois.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Northshore Faucets, Inc.

5628 Dempster St, Morton Grove, IL 60053, USA.

Email: sales@northshorefaucets.com

Phone: +1 (847) 470 0306